Support

Quick fixes

Tidyday asks "Use AI here?" Splitting a dump with AI is optional. Tap Allow to use DeepSeek, or Not now and use Save task line. Use AI in Settings turns it on or off later.

"Couldn't split yet." Check your connection and tap Retry. Your text stays in the box.

A date looks wrong. Edit the task on the review card before you tap Keep. Writing dates plainly ("Friday", "Oct 24") helps.

Voice dump does not start. Allow Microphone and Speech Recognition for Tidyday in iOS Settings, then tap Voice dump again. You can always type or paste instead.

Save day card fails. Allow Tidyday to add photos in iOS Settings > Privacy & Security > Photos.

My focus task is gone. Pin an open task again from Today. Clear removes the pin without deleting the task.

What to include

• iPhone model and iOS version;
• Tidyday version;
• what you tapped and any message shown.

Leave out passwords and other private details. You do not need to send your whole task list.

Purchases and refunds

Tidyday has no in-app purchases. For App Store questions, contact Apple.

Lost tasks

Your tasks live only on your iPhone. If the app is deleted or the phone is reset, we have no copy to recover.

What we can't help with

We cannot manage your schedule for you, give professional, medical or legal advice about tasks you record, or support DeepSeek's service, Apple accounts or other apps.

Contact

deskfold@tidyday.app